Get Your Questions Answered Fast

 

How much do your services cost? Our fees are divided between a modest base fee, but is primarily driven by our performance and will never be more than a small percentage of your overall sales on any given week. Fees will vary depending on the complexity of the project, but is primarily determined by the size of your inventory. This will be determined after a virtual assessment of your store by a member of our senior management team. No consulting fees will be due until AFTER we’ve generated results for you.

How long will my Sale last? The length of your Sale is determined by the size of your inventory, but for most stores will be less than 60 days, not counting preparation time from our offices.

How much advanced notice do you need to begin my Sale? Getting started usually about 3-4 weeks. This is because of the extensive preparations that take place such as the development of your lead generation website and implementation of an email management system.

Are there any hidden fees? Absolutely not! Our fees are comprehensive. There will no additional charges other than what we tell you up front.

What happens if the Sale doesn’t go well? Then we’ll have no other choice but to charge you more (kidding). Our Sales have always generated around 90%-140% return on cost for Store Closing Sales, and average increase in sales of 2-3 times for cash flow Sales. If, however, we have not AT LEAST doubled your retail sales during the first week of your Sale, then you will have a written option to discontinue our services as part of our Double or Nothing Guarantee.

How many additional staff members will I need? The size and layout of your store and the size of your current staff will determine how many additional staff members you need. This will all be determined after speaking with our senior management before commencing on your project. You will be advised accordingly for your particular circumstances.

Why should I pick RSP over other similar service providers? There are many excellent service providers and retail sales consultants available to conduct your Sales event, and we have referred clients to some of them on occasion, however, with a Retail Sales Pro™ Sales Promotion you receive many features not offered by other service providers. One defining feature is the development of a lead generation website and email management system, which we provide free of charge to all clients. Because email is free, we are able to minimize your overall advertising costs during the Sale. You could go with one of our competitors, but why would you?

How much will advertising cost me? Our unique marketing systems will minimize the marketing expenses during your Sale, but as a general rule of thumb you can expect a cost of about 3%-10% of your inventory cost. These costs will be clarified for you once your Retail Sales Pro™ consultant arrives on site and completes your ad budget.

You offer a free lead generation website. What if we already have one? If you already have a website, then we will be more than happy to add our lead generation mechanism to it in order to fully capitalize on our powerful marketing systems. An assessment of your current website will be made during your initial discussion with one of our senior managers.

Are your fees negotiable? Generally, no. We have gone to great lengths to make sure our fee structure provides you with the most value, however, sometimes there are situations where multiple stores are involved, and if one consultant is able to adequately handle both simultaneously, then we will work with you.

Should I get more merchandise? We have found that a well stocked store at the beginning almost always performs better than an understocked store, so our recommendation is to fill your shelves and racks, regardless of the type of Sale we will be conducting for you. With strategic price reduction and solid marketing being the foundation of our systems, we sometimes recommend restocking staple merchandise for the first two to three weeks of your Sale, as long as it’s in your best interest.

Do you have inventory requirements or minimums? No. We have developed special programs for all stores regardless of the size of your inventory. Also, we have worked with inventories ranging from less than $100,000 of inventory cost to over $1,000,000.

Do you offer a guarantee on your services? Absolutely! We proudly offer a Double or Nothing Guarantee like no other. If our systems don’t perform like we claim, then we don’t expect you to continue. Learn more…

What happens if there’s merchandise left at the end of the Sale? If our Store Closing program is followed, then you will have very little, if anything, left in your store when it’s completed.

How do you go about selling my fixtures? If you’re having a Sale that requires the disposition of store fixtures, equipment, or supplies, then we have unique system for selling them involving a combination of direct mail and Internet marketing.

How do I price fixtures? We always suggest you provide us with the most accurate account you have for a value of these items, but your Retail Sales Pro™ consultant will help you uncover the current value of the items upon their arrival.

Will I need to buy prizes or other promotional items? As a general rule, no. There are other companies that use prizes and frequent shopper games as a promotional tool which can cost you thousands of dollars in additional advertising budget expense. For Store Closing Sales, and only in some circumstances, we may suggest you offer a Gift Certificate to your store, but only on the opening day of the Sale. For promotional, cash flow oriented Sales, we may suggest some sort of “prize” on a weekly basis, but it will depend on your invividual situation. None of our promotions ever revolve any ongoing games or point systems. Our focus is on helping you quickly establish a rock solid relationship with your customer through creative marketing. Retail Sales Pro™ overview.

How much money will I need up front to begin working with RSP? Not much. We’ve take pride in being your marketing partner, and we want to do everything we can to make working with us as simple and easy as possible. As such, we don’t ask for any consulting fees until after our efforts on your behalf have generated the results we discuss. This means that we will basically be working for free for 3-4 weeks prior to the start of your Sale. To secure our services we ask that you pay up front for the initial direct mail piece we use to launch your Sale. This amount varies depending on the size of your inventory and your existing mailing list, and will be determined after speaking to a member of our senior management.

When is the best time to have my Sale? This is probably the best, yet trickiest, question of all we have ever been asked. With few exceptions the anwer simply is “It just doesn’t matter”. You need cash flow and you need it quickly, so why would you put off having a high impact Sale as soon as possible? If you find yourself with the mindset of “I’m going to wait until after ‘this season’ or ‘that season’ to have the Sale”, then most likely you are doing nothing more than prolonging your agony. Our marketing systems work well with the flip of a switch. This will be discussed in depth during your initial consultation.

What kinds of stores do you have experience in? We have an entire Retail Sales Pro team of consultants have worked in nearly every type of retail store imaginable. Our systems are based on powerful and proven marketing strategies that work in any retail environment. We will gladly provide you even more testimonials than we have on our site.

 

Have a question that’s still not answered? Contact us today for a free, no obligation consultation. Toll Free 1(877) SALES PRO.

You can also fill out a brief questionnaire, so we can learn more about your specific situation and how we will best be able to serve you before we call.

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